Grimcoven FAQ

How can I tell if my pledge is placed correctly?
As long as your pledge has a "pledged" status (and contains what you wanted) it's ok - it'll be charged after the campaign (changing the s...
Thu, 31 Oct, 2024 at 1:51 PM
I am getting a payment error. What can I do to fix it?
Usually, the reasons are the lack of funds on your card or the lack of funds in case you're trying to pay in a different currency (and the currency exch...
Thu, 31 Oct, 2024 at 1:53 PM
How does VAT/Sales Tax work? Will I have to pay more than the price on the pledge?
Yes, VAT is charged at checkout according to your country's rates and laws. IMPORTANT: VAT will be collected within the campaign (and further in the...
Thu, 31 Oct, 2024 at 2:19 PM
Do I have to pay if I'm from USA or another country outside the EU?
If you’re from a country other than an EU/UK one or the US/Canada, the net cost (the base cost of the item without tax) will remain your final cost (keep in...
Thu, 31 Oct, 2024 at 2:20 PM
Art / AI and other technologies usage in Grimcoven
First of all, we have a full team of in-house artists in the company (15 full-time, very talented 2d / layout artists, just in the Board Games division), an...
Thu, 31 Oct, 2024 at 2:21 PM
I paid too much - was the tax/shipping calculated properly?
Please check if you have chosen the Sundrop option from the variant option of the main pledge or one of the add-ons. If you decided to get Sundrop but for s...
Thu, 31 Oct, 2024 at 2:27 PM
What is Sundrop?
Sundrop is nothing new in the miniature painting world. A painter with an airbrush can have a similar effect in a few hours. However, not everyone owns an ...
Thu, 31 Oct, 2024 at 2:35 PM