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Knowledge base
General
General FAQ
14
What is crowdfunding?
Why do I even need to use the pledge manager after the Gamefound campaign?
Can I change my shipping address?
Gamefound currency conversion - how to use it to pay for a pledge?
Stretch Pay - how to pay for a pledge in installments?
View all 14
Lands of Evershade
Lands of Evershade FAQ
2
Can I pledge the game?
Will there be an Italian/Czech/Other language version?
Grimcoven
Grimcoven FAQ
20
Is there an estimated fulfillment date for Grimcoven?
How do I access the Grimcoven Pledge Manager?
How do I get the free gift - the free Renegade Hunter?
I don't see the free Renegade Hunter add-on in my pledge - why?
I'm getting a "Not all required options in the pledge were chosen." error and cannot finalize my pledge.
View all 20
Nemesis Retaliation
Nemesis Retaliation FAQ
8
Can I change my pledge?
Why do I even need to use the pledge manager after the Gamefound campaign?
When will I receive my game?
Can I change my shipping address?
How can I check if my pledge has Sundrop option?
View all 8
Castles of Burgundy: Special Edition Reprint
Castles of Burgundy: Special Edition Reprint FAQ
5
Why do I even need to use the pledge manager after the Gamefound campaign?
Can I change my pledge?
When will I receive my game?
Can I change my shipping address?
I pledged but was late to the pledge manager - can I still get my game?
Dragon Eclipse
Dragon Eclipse FAQ
4
Can I change my pledge?
When will I receive my game?
Can I change my shipping address?
How do I know if I qualify for the free Luminesca Character Pack?
S.T.A.L.K.E.R.
S.T.A.L.K.E.R. the Board Game FAQ
5
When will I receive my game?
Are my minis Sundropped? Why are there different Sundrops?
I'm missing my Monster Hunter
Can I change my pledge?
Can I change the shipping address?
Tainted Grail: Kings of Ruin
Tainted Grail: Kings of Ruin FAQ
4
When will my game be shipped?
I'm missing Black Goat of the Moors/ There's an empty slot in my Core Box
Can I order more products or modify my pledge?
Where is the Stretch Goals box?
ISS Vanguard
ISS Vanguard FAQ
5
Why do I even need to use the pledge manager after the Gamefound campaign?
Can I change my pledge?
Can I change my shipping address?
Where is the Stretch Goals box for ISS: Vanguard?
Encountered any other problems not mentioned in this FAQ?
Tainted Grail
Tainted Grail FAQ
5
When will I receive my game?
I'm a Kickstarter backer, but missed the Pledge manager deadline
How to check which Fall of Avalon version do I have?
I got a missing or broken component in my game.
Can I upgrade my pledge or order more products?
Nemesis Lockdown
Nemesis Lockdown FAQ
6
Can I upgrade my pledge or order more products?
When will my game ship?
Is late pledge available?
How do I know if I filled out the pledge manager?
I'm missing Status Markers in my copy.
View all 6
Nemesis
Nemesis FAQ
5
When will I receive my game?
Can I upgrade my pledge or order more products?
I'm a Kickstarter backer, but missed the Pledge manager deadline!
I got a missing or broken component in my game.
I'm missing 3 Blue Crafted Item cards in my Aftermath copy.
Lords of Ragnarok
Lords of Ragnarok FAQ
6
I got a missing or broken component in my game.
Can I upgrade my pledge or order more products?
When is the game shipping?
I missed the Pledge manager deadline.
There's a problem with rune symbols on monster trays for Draug and Troll
View all 6
Great Wall
Great Wall FAQ
6
When will my game ship?
How do I know if I am first 24h backer and I qualify for free Iron Dragon?
I didn't receive my Iron Dragon.
Can I upgrade my pledge or order more products?
I got a missing or broken component in my game.
View all 6
Lords of Hellas
Lords of Hellas FAQ
3
I have not yet received my game/order!
I have missed to finalize my pledge, what can I do?
My components are damaged or I'm missing a piece (or part of the order)
This War of Mine
This War of Mine FAQ
3
I have missing/broken components in my copy of This War of Mine
Can I still late pledge This War of Mine Kickstarter edition?
Will This War of Mine be available in the Pledge Manager for other Awaken Realms games?
Etherfields
Etherfields FAQ
4
Can I upgrade my pledge or order more products?
When is the game shipping?
I'm a Kickstarter backer, but missed the Pledge Manager deadline.
I got a missing or broken component in my game.
Help Desk Software
by Freshdesk
